Brocade Support Link (BSL) is now available to Brocade Support Customers


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Brocade Support Link (BSL) is now available to Brocade Support Customers

What is Brocade Support Link (BSL)?

Brocade Support Link enables customers to securely and automatically transmit configuration and performance information from their SAN environment to Brocade for performance analysis and configuration validation. This data is transformed from configuration, performance and health metrics across all Brocade devices into detailed summary reports, consistency checks and recommendations based on 25 plus years of Brocade best practices.

What are the BSL features?

Best Practice Assessment (BPA) Reports: Provides validation of SAN design and configuration, health monitoring, firmware levels, device compatibility and identification of known issues.

Switch/Fabric Data, Inventory and Performance Reports: High level summary reports and the underlying data from the fabric that is used to generate the BPA reports. Enables customers to sort data and create custom reports.

Automated Case Creation: Automatically create a support case in Brocade’s case management tool and notify the Brocade support engineers of critical events immediately. (Premier customers only)

What are the requirements?

· Must have an active BDS or BSS support contract

· Supports Gen5/Gen6/Gen7 platforms

· Minimum FOS requirement is v8.2.1c

Where do customers go to access BSL? Customers with approved CSP accounts can go to the main BSL page at: Click Here

Where can I find the latest content? All Global Support content is in the process of getting updated to include BSL. The content can be found on FlightDeck on Box: Click here